Business Analysis
Translate business challenges into clear requirements, processes and solution outcomes.
- Requirements elicitation
- Process mapping & improvement
- Business requirements documentation
- Stakeholder engagement
Kananelo Software Solutions helps organisations analyse business needs, design and improve systems, manage delivery, test solutions and implement modern Microsoft business applications. Our capability spans the full delivery lifecycle — from analysis and project coordination through development, testing, deployment and ongoing support.
Our services cover the full solution lifecycle: understanding the business need, analysing applications and systems, managing delivery, building solutions, testing outcomes and supporting production environments.
Translate business challenges into clear requirements, processes and solution outcomes.
Analyse applications, system behaviour, integrations and data flows to define practical technical solutions.
Coordinate delivery from planning through implementation using structured and Agile approaches.
Validate that solutions meet business and technical requirements before release.
Design, implement, automate and enhance solutions across Dynamics 365 and the Power Platform.
Connect platforms, move data reliably and provide ongoing support after implementation.
We can support individual workstreams or provide multidisciplinary capability across discovery, requirements, solution analysis, Agile delivery, implementation, testing, deployment and BAU support.
Need additional delivery capacity? Kananelo Software Solutions provides business, functional, technical, project and quality-assurance resources to support digital transformation, application delivery, implementations, enhancements and BAU programmes.
We support organisations and technology partners through project delivery, subcontracting and resource augmentation engagements.
Flexible support for project teams, delivery partners and internal IT departments.
We partner with technology consultancies, delivery teams and organisations that require additional business analysis, systems analysis, project delivery, testing, Dynamics 365, Power Platform or data capability.
Whether you need specialist expertise for a specific workstream, additional development capacity or ongoing BAU support, Kananelo can complement your existing team.
These examples are written as anonymised capability case studies. Where work was delivered through prior professional roles rather than directly contracted to Kananelo, label it clearly as professional experience before publishing.
Challenge: Manual CRM activities and inconsistent execution across the sales process.
Solution: Dynamics 365 CE configuration, JavaScript and Power Automate workflows to streamline data capture and process steps.
Outcome: Improved process consistency, better CRM usability and reduced manual intervention.
Challenge: Service teams required structured case handling, SLA controls and automated escalation.
Solution: Configured Dynamics 365 Customer Service processes, validation, routing and workflow automation.
Outcome: More consistent case management and improved visibility of service obligations.
Challenge: Business data needed to be cleansed and moved reliably between legacy and modern platforms.
Solution: SQL and SSIS-based migration processes with validation and transformation rules.
Outcome: Structured migration approach with improved data quality and repeatability.
A practical, tablet-friendly point-of-sale platform designed for South African SMEs.
Kananelo POS supports sales, inventory, role-based access, receipt printing and operational reporting for salons, barbershops, restaurants, spaza shops, coffee shops and printing businesses.
Kananelo Software Solutions can provide the documentation required for supplier onboarding. Sensitive documents should be shared directly with verified procurement contacts rather than published openly.
Engage Kananelo for business and systems analysis, project delivery, Scrum Master services, testing, Microsoft business applications, subcontracting, resource augmentation or BAU support.
Tell us whether you need business or systems analysis, project or Scrum delivery, testing, a Dynamics 365 or Power Platform solution, resource augmentation, managed support, data integration or a Kananelo POS demonstration.
Email: info@kananelosolutions.co.za
Phone: +27 68 238 0313
Location: South Africa